FAQs
Find answers to common questions sent to Dokio support
- Why is the text styling inconsistent when I paste words or paragraphs in Dokio?
- Why has my draft expired?
- Can I share my draft with someone else?
- Does Dokio have a spell-checker function?
- Why isn't my file uploading?
- Why does the spacing between lines of text or paragraphs in the editor not reflect on the preview page?
- Why isn't the preset I want to customise available anymore?
- How does printing through Dokio work?
- My password isn't working?
- Why can't I place a print order?
- Why do some drafts have different options from others?
- How do I make a new template?
- Can I transfer ownership of my account?
- Can I transfer ownership of a draft to someone else?
- Why aren't I receiving an email I've sent using Dokio
- How do I add another person to my team?
- How do I change my user account details?
- I'm not getting approval requests / being received by the wrong person
- Can I cancel my print order?
- I received an error. What does it mean and what should I do?